Shipping Policy – Inala Medical

Shipping Area
We currently only ship within South Africa. International shipping is not available at this time.

Shipping Carriers
The shipping carrier will depend on the item(s) being shipped, the delivery location, and the shipping speed selected at checkout.

Processing Time
We aim to process and ship all orders within 1–7 business days after the order is placed. Please note that delays may occur due to unforeseen circumstances or high order volumes. We will notify you if your order is delayed.

Delivery Time
Delivery times vary depending on the shipping carrier, delivery location, and shipping speed selected at checkout. Please note that delivery may be affected by weather, traffic, or other unexpected events.

Shipping Rates
Shipping costs are calculated based on the shipping carrier, delivery location, and shipping speed selected at checkout. Rates will be displayed before you confirm your order.

Damage or Loss During Shipping
If your item is damaged or lost during shipping, please contact us immediately at sales@inalamedical.co.za. We will file a claim with the shipping carrier and work with you to resolve the issue promptly.

Signature Required
Some items may require a signature upon delivery. If no one is available to sign, the carrier will leave instructions for rescheduling delivery or picking up the package at a local facility.